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Getting Started with CrashPlan PROe

Before You Begin using CrashPlanBefore You Begin

  • Contact your local IT unit within the College of Engineering to ask them to authorize your account for this service or contact the EIT Service Desk (eit-help@umd.edu).
  • Make sure your device meets the system requirements.
  • Download the CrashPlan app. Be sure the installer for your operating system is downloaded.
  • If you are reinstalling the CrashPlan app, please refer to our Uninstall/Reinstall instructions instead.
  • (Windows and OS X) If your device has multiple user accounts and you want to back up each account separately, follow the instructions to install the CrashPlan app for each user instead.
  • Only user data is backed up. Anything located in standard user locations that you do not wish to be backed up should be renamed to add _NoBackup to the end of the name.

Considerations

The default install location for the CrashPlan app varies by operating system. You should not move or rename the application file after installation. Moving or renaming the CrashPlan app may result in unexpected behavior.

Steps

Follow the installation instructions for your operating system:

 

Windows

  1. CrashPlan for WindowsDownload the version of CrashPlan for Windows.
  2. Double-click the Code42 CrashPlan EXE file, then click Next to begin the installation wizard.
  3. For Installation Type, click Next to accept the default setting, Everybody (all users).
    The CrashPlan app will be accessible to all users on the device. Alternatively, if you have multiple user accounts on your device and want to back them up separately, see our guide on per user installation.
  4. Sign in to your CrashPlan app with your directory ID and password. The Server Address is crashplan.umd.edu.

 

 

Mac OS X

  1. CrashPlan for Mac OS XDownload the version of CrashPlan for Mac OS X.
  2. Double-click the DMG file, then double-click Install Code42 CrashPlan.
  3. Follow the prompts to complete the installation using the default settings.
    The CrashPlan app will be accessible to all users on the device. Alternatively, if you have multiple user accounts on your device and want to back them up separately, see our guide on per user installation.
  4. Sign in to your CrashPlan app with your directory ID and password. The Server Address is crashplan.umd.edu.

 

Linux

CrashPlan for LinuxTo install the CrashPlan app on Linux, run the install.sh shell script. For more detailed instructions, refer to the step-by-step information below. In version 3.7.0 and later, installing the CrashPlan app also downloads and installs Java Runtime Environment version 1.7.0_45 or later.

  1. Download the latest version of CrashPlan for Linux.
  2. Extract the TGZ file to Downloads.
  3. Open Terminal and enter:
    cd ~/Downloads/crashplan-install
  4. Press Enter.
  5. Then enter:
    sudo ./install.sh
  6. Press Enter.
  7. Press Enter to read and advance through the prompts.
  8. Press Enter to read through the End User License Agreement (EULA).
  9. If you agree to the EULA, enter yes and press Enter.
  10. Advance through the remaining prompts by answering Yes or No questions.
    Answer by typing a y or n, and press Enter.
  11. The CrashPlan app opens after the installation completes.
  12. Sign in to your CrashPlan app with your directory ID and password. The Server Address is crashplan.umd.edu.